Privacy Policy

Effective Date: April 23, 2025

DexAI Agent (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, Telegram bots, and related services (collectively, the “Services”).

By accessing or using the Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Personal Information You Provide (for example):
  • Email address (e.g., for support, subscriptions, or notices)
  • Payment details (processed by our payment provider; we do not store full card data)
  • Telegram username and/or chat ID (when you interact with our bot)
  • Bot configuration you set (e.g., automation parameters, risk limits)
• Automatically Collected Information (for example):
  • Device, browser, and OS information
  • IP address and general geolocation (city/region level)
  • Usage data (pages visited, time on page, links clicked, bot commands used)
  • Diagnostic logs and error reports
• Blockchain & Wallet Information:
  • Public wallet addresses you connect, observed on-chain activity related to your use of the Services
  • We do not store your private keys and do not take custody of your assets.

We may use cookies and similar technologies to operate and improve the Services. You can disable cookies in your browser settings (some features may not function as intended).

2. How We Use Your Information

We use information to:

• Provide, maintain, and improve the Services and user experience
• Process payments and manage subscriptions
• Send important updates (e.g., service notices, policy changes)
• Operate and enhance our AI models, analytics, and automation features
• Detect, prevent, and address abuse, fraud, or technical issues
• Comply with legal obligations and enforce our terms

We do not sell or rent your personal data.

3. Sharing Your Information

We may share information with:

• Service providers (e.g., payments, hosting, analytics, messaging) who process data on our behalf under appropriate safeguards
• Legal authorities when required to comply with law, regulation, or legal process, or to protect rights, safety, and security

4. Data Storage and Security

We use reputable cloud providers and implement administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain information only as long as necessary to provide the Services, for legitimate business purposes (e.g., security, debugging, accounting), or as required by law. Logs may be retained for a limited period to monitor performance and abuse.

6. Your Rights

Subject to applicable law, you may have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@dexaiagent.xyz. We may need to verify your identity before acting on your request.

7. Children’s Privacy

The Services are not intended for users under 18. We do not knowingly collect personal data from children. If you believe a minor has provided data, please contact us so we can delete it.

8. Third-Party Sites & Services

The Services may link to or integrate with third-party platforms (e.g., payment processors, Telegram, wallets, analytics). Their processing is governed by their own policies. We are not responsible for their practices—please review their privacy terms before providing information.

9. Communications & Opt-Out

We may send you service or transactional messages (e.g., subscription/incident notices). Where required, we will obtain consent for marketing messages, and you can opt out at any time (for example, by using unsubscribe links, bot settings, or contacting support@dexaiagent.xyz).

10. International Transfers

Your information may be processed in jurisdictions other than your own. Where required, we implement appropriate safeguards to protect personal data during cross-border transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised policy.

12. Disclaimer of Liability

To the fullest extent permitted by applicable law, DexAI Agent and its developers, officers, employees, agents, affiliates, successors, and assigns shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services, even if advised of the possibility of such damages.

Your use of our Services is also governed by our Terms & Conditions: https://dexaiagent.xyz/terms_and_conditions/. In the event of a conflict between this Privacy Policy and the Terms & Conditions, the Terms & Conditions control.

13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us:

• https://dexaiagent.xyz/contact/
• Email: support@dexaiagent.xyz